How We Handle Business Data
This policy explains how PT Total Kilat Solution collects, uses, and protects information submitted through this website and related B2B communication channels.
Last updated: June 4, 2026
Information We May Collect
- Contact information submitted through consultation forms, email, phone, or WhatsApp.
- Company and project details shared to help us qualify and respond to inquiries.
- Website usage data, device information, and analytics signals used to improve performance and content.
- Communication records needed to manage commercial discussions, support, and follow-up.
Data Protection Practices
Purpose-Limited Use
We use submitted information to respond to inquiries, prepare consultations, improve our website, and manage legitimate B2B communications.
Access Control
Access to inquiry and communication data is limited to authorized team members who need it for sales, delivery, support, or administration.
Retention
We retain business inquiry data only as long as needed for the purpose collected, contractual requirements, legitimate business records, or legal obligations.
Sharing, Cookies, and Analytics
We do not sell personal information. We may share limited data with trusted service providers that support website hosting, analytics, communications, CRM workflows, or business operations.
This website may use cookies, analytics tools, and similar technologies to understand page performance, user journeys, and content effectiveness. You can manage cookies through your browser settings.
If legal, regulatory, security, or dispute-resolution obligations require disclosure, we may process or disclose information as permitted by applicable law.